Our Service Department offers the following services:

• Full Service Maintenance - For a fixed price, this program provides all preventative maintenance, including parts and labor for repairs on normal wear and tear items. This program is available 7 days a week between the hours of 8:00 am to 5:00 pm. As a Full Service Program customer, you are given top priority and your calls will be answered within 2 hours.
   
• Preventative Maintenance - Our program of periodic service visits will increase the life of your automatic gate system. Regularly adjusting and lubricating the components will reduce wear and provide for a smoother and more reliable operation.
   
• Time and Material Service - We provide service at your request and bill for the time and materials required to complete the service order.
  
  
  We also offer:
   
• Service on Telephone Entry, CCTV and Card Access Systems
• Factory trained service technicians
• Radio dispatched service vehicles
• 24-hour emergency service
• In-house Fabrication Facility
• Fully stocked Parts Department

Helpful Tips …

• Sliding Gates -The drive chain will stretch over time. It is important to keep the chain properly lubricated and that you call for service when it starts to sag.
   
• Gate Tracks - Photo Beams and Sensing Edges all need to be kept clear of debris such as gravel, rocks, leaves, overgrown plants etc. The gate’s safety features may sense resistance and stop the gate from opening or closing. It is also important to test the sensing device on Sensing Edges just as you would test the battery in your smoke detector on a regular basis.
   
• Transmitters - Gate transmitters sometimes get stuck with the open button pressed. This will result in the gate remaining open because the gate is receiving a constant open command. Be mindful of where you keep your transmitter.
   
• Power Failure - Be sure to know how to manually open your gate during a power failure. Newer models have a release or a crank, and many models have a battery power backup unit. Remember, it’s not a question of if, it’s a question of when you will have a power failure.
   
• Emergencies - If you have an automatic gate, make sure you have an Emergency Entry Key Switch installed which allows emergency vehicles to enter to your property.